Shopping Process Guide

We are committed to providing you with high-end cable products and a worry-free shopping experience. To make it easier for you to complete your order, we have prepared this clear process guide.
Note: Please scroll to the bottom to read the complete payment process!

Browse and Select

1
Visit the official website and browse products

Open ivipq.com. You can search for products through the top search bar or browse via the navigation menu (such as "Cable Name", "Conductor Specification", "Series", etc.). Please pay attention to the regularly updated promotional activity announcements.

2
Select products and specifications

Read the product description carefully and check the pictures and videos. Select the required specifications such as plug interface and cable length; different choices will correspond to different prices.

Core ordering process

1
Add to Cart

Click "Add to Cart" or "Buy Now".

2
Check the shopping cart

Click on the shopping cart icon in the upper right corner of the page to check if the products and their quantities are correct. You can adjust or remove products here.

3
Proceed to checkout

After confirming that everything is correct, click "Proceed to Checkout".

Fill in the order and delivery information

1
Fill in the delivery information

For first-time purchases, please accurately fill in your email address, name, complete shipping address, and phone number. For returning customers, the system will automatically populate the information after logging in.

2
Choose a delivery method

Choose an appropriate transportation method according to your needs:

  • • Standard shipping:Free or low-cost, with a longer time frame (such as 7-15 working days), and providing logistics tracking.
  • • Express delivery service:It is chargeable and faster (e.g., 3-7 working days)

Please note that:The destination country/region may levy tariffs and taxes in accordance with local regulations, and such fees shall be borne by the consignee. ivipQ has no control over this (please contact us to confirm whether tariffs and other fees need to be paid before the order is shipped).

Payment method

We offer a variety of secure payment methods:

  • • Credit card payment:Supports common international credit cards such as VISA, Mastercard, and American Express (Amex), and some international debit cards are also acceptable. The payment page is encrypted to ensure security.
  • • PayPal:After selection, you will be directed to the PayPal secure login page to make the payment. If the delivery address is different from PayPal's default address, please modify it on the PayPal page.

Order Confirmation and Tracking

1
Complete the payment

Click "Confirm Order" or "Pay Now" and wait for processing. After completion, the order success page and order number will be displayed.

2
Check the email

The order confirmation letter will be sent to your email. Please be sure to check it (if you haven't received it, please check your spam folder).

3
Order Processing and Shipping

We will process your order and arrange for shipment within 1-3 working days.

4
Logistics tracking

After the shipment is dispatched, you will receive an email containing the logistics tracking number, with which you can track the package on the official website of the courier company or the global logistics tracking platform.

After-sales guarantee

We offer a product warranty service for up to 90 days. If you are not satisfied with the product or find any issues, please contact ivipq@foxmail.com within 7 days of receiving the goods to inquire about return or exchange matters. For returns, all accessories and the original packaging of the product must be kept intact.

Shopping Tips

Create an account:Registering an ivipQ account allows you to save addresses, manage orders, and get exclusive discounts.
Read the product description carefully:Please confirm the product's specifications, features, and included accessories before placing an order.
Keep an eye on promotional activities:Visit the "Special Offers Zone" on the official website regularly or subscribe to email notifications to get the latest discounts.
Contact customer service in a timely manner:Any questions can be directed to our customer service team at ivipq@foxmail.com at any time.
Demonstrate the complete process from product selection to payment completion based on the actual interface

1

Product selection and specification confirmation

Select the required specifications and confirm the purchase quantity on the product page

Color
2.5mm - Recessed 2PIN
Quantity
-
1
+
ADD TO CART
BUY IT NOW
PayPal
2

Fill in checkout information

Fill in contact information and shipping address

Express Checkout

PayPal
  ☑ Send me an email with news and offers
3

Choice of Delivery Method

Choose an appropriate transportation method according to the requirements

Standard shipping: 7-15 days

$0.00

Free shipping

Express service: 3-7 days

$0.00

You need to pay an additional basic shipping fee.

4

Payment Method Selection

Choose PayPal or credit card payment method

PayPal

credit card

Select the address that matches your card or payment method

○ 
  Use a different billing address
5

Order Confirmation and Payment Security

Confirm the order details and complete the secure payment

Order Summary

ivipQ - High Purity HiFi IEM Cable

Color: 2.5mm-Embedded 2PIN

$0.00

Subtotal $0.00
Freight fee $0.00
Total price $0.00

Initiate payment: After confirming that the information is correct, you can initiate the payment; after the payment is completed, the system will automatically send you an order confirmation email (sender: ivipQ). Please note to check and keep it properly, as this is your transaction acceptance certificate.