Shopping Process Guide
Browse and Select
Open ivipq.com. You can search for products through the top search bar or browse via the navigation menu (such as "Cable Name", "Conductor Specification", "Series", etc.). Please pay attention to the regularly updated promotional activity announcements.
Read the product description carefully and check the pictures and videos. Select the required specifications such as plug interface and cable length; different choices will correspond to different prices.
Core ordering process
Click "Add to Cart" or "Buy Now".
Click on the shopping cart icon in the upper right corner of the page to check if the products and their quantities are correct. You can adjust or remove products here.
After confirming that everything is correct, click "Proceed to Checkout".
Fill in the order and delivery information
For first-time purchases, please accurately fill in your email address, name, complete shipping address, and phone number. For returning customers, the system will automatically populate the information after logging in.
Choose an appropriate transportation method according to your needs:
- • Standard shipping:Free or low-cost, with a longer time frame (such as 7-15 working days), and providing logistics tracking.
- • Express delivery service:It is chargeable and faster (e.g., 3-7 working days)
Please note that:The destination country/region may levy tariffs and taxes in accordance with local regulations, and such fees shall be borne by the consignee. ivipQ has no control over this (please contact us to confirm whether tariffs and other fees need to be paid before the order is shipped).
Payment method
We offer a variety of secure payment methods:
- • Credit card payment:Supports common international credit cards such as VISA, Mastercard, and American Express (Amex), and some international debit cards are also acceptable. The payment page is encrypted to ensure security.
- • PayPal:After selection, you will be directed to the PayPal secure login page to make the payment. If the delivery address is different from PayPal's default address, please modify it on the PayPal page.
Order Confirmation and Tracking
Click "Confirm Order" or "Pay Now" and wait for processing. After completion, the order success page and order number will be displayed.
The order confirmation letter will be sent to your email. Please be sure to check it (if you haven't received it, please check your spam folder).
We will process your order and arrange for shipment within 1-3 working days.
After the shipment is dispatched, you will receive an email containing the logistics tracking number, with which you can track the package on the official website of the courier company or the global logistics tracking platform.
After-sales guarantee
We offer a product warranty service for up to 90 days. If you are not satisfied with the product or find any issues, please contact ivipq@foxmail.com within 7 days of receiving the goods to inquire about return or exchange matters. For returns, all accessories and the original packaging of the product must be kept intact.
Shopping Tips
Product selection and specification confirmation
Select the required specifications and confirm the purchase quantity on the product page
Fill in checkout information
Fill in contact information and shipping address
Express Checkout
Choice of Delivery Method
Choose an appropriate transportation method according to the requirements
Standard shipping: 7-15 days
$0.00
Free shipping
Express service: 3-7 days
$0.00
You need to pay an additional basic shipping fee.
Payment Method Selection
Choose PayPal or credit card payment method
Select the address that matches your card or payment method
Order Confirmation and Payment Security
Confirm the order details and complete the secure payment
Order Summary
ivipQ - High Purity HiFi IEM Cable
Color: 2.5mm-Embedded 2PIN
$0.00