Support Center

A step-by-step guide to browsing, selecting, purchasing, and receiving ivipQ products

Learn about our shipping methods, delivery times, costs, and green transportation initiatives

Learn about our company's history, mission and values

Get help from our support team in various ways

Learn about our return and refund policies for purchased products

Check out other users' reviews of our products and services

Understand the compatibility and usage specifications of various cable interfaces

Technical support and service guarantee after product purchase

Understand our cooperation model, agreement terms and win-win opportunities, and establish a long-term and stable cooperative partnership

Master the correct methods of using, cleaning, and storing headphones to extend their lifespan and achieve the best sound quality experience.

Provide personalized solutions according to your specific needs